Discover the full range ofΒ FOX ESS hybrid inverters and battery packs, available for supply only or with professional installation. Whether youβre looking for a simple supply package or a complete installed solution, we provide flexible options to suit both residential and commercial projects.
For a bespoke quote, please complete our quote form,
To view our installed battery packages please visit our collection here
T: 020 7052 3472
Fox EQ HV EQ4800-L2, 9.32kWh 1x Master 1x Slave
Β£2,494.00 + VAT
Fox EQ HV EQ4800-L2, 9.32kWh 1x Master 1x Slave
#2: FE-HV-EQ-2-4.8-9.6 Storage Systems - Li-ion Battery Pack
Fox EQ4800-Datasheet
Fox EQ4800 Manual
Fox Product Compatibility
Fox EQ4800 Warranty
Β
Fox EQ4800 High-Performance Scalable Battery Storage System
The Fox EQ4800 is a high-performance, scalable battery storage system designed for both residential and commercial energy applications. Its modular design allows for flexible system expansion, making it ideal for a broad range of storage needs. Additional modules can be added to achieve a maximum storage capacity of 41.94 kWh.
Warranty Reminder: To activate the full 12-year product warranty, you must register your installation with Fox online. Otherwise, the standard warranty is 5 years.
Fox EQ4800 4.66kWh Stack of 2 β 9.32kWh Useable Storage
This kit includes:
1 x Fox EQ4800 4.66kWh HV Battery (Master) β FE-HV-EQM-4800
1 x Fox EQ4800 4.66kWh HV Battery (Slave) β FE-HV-EQS-4800
Compatibility: EQ4800 modules are compatible with ECS-4800 batteries.
Key Features
Plug-and-Play Installation: Quick and easy setup
Battery Capacity: 4.66 kWh per module
Scalable Design: Expandable up to 41.94 kWh
Depth of Discharge: 90% for maximum usable energy
Wide Temperature Tolerance: Reliable performance in diverse environments
Advanced Communication: CAN/RS485 connectivity for smart energy systems
High Voltage Operation: Supports faster charging and discharging
Technical Specifications
Weight: 83.5 kg
Rated Power: 4,800 W
Battery Type: Lithium-Ion (LiFePO4)
Nominal Energy: 9,320 Wh
Depth of Discharge: 90%
Voltage: 89 V
Continuous Discharge Rate (Normal Use): 2,240 W
Maximum Discharge Rate (5 Minutes): 4,480 W
Surge Discharge Rate (15 Seconds): 5,785 W
Maximum Charge Rate (5 Minutes): 4,480 W
Dimensions (W x H x D): 570 x 386 x 380 mm
Installation Notes
Minimum Modules Required: 2 (1 Master + 1 Slave)
Maximum Stack: Up to 9 modules (1 Master + 8 Slaves)
Compatibility: Ensure new battery modules match existing Energy Cube stacks
Professional Installation: Must be installed by a qualified electrician
β
The Fox EQ4800 is a modular, high-performance energy storage solution, perfect for homeowners and businesses seeking reliable, scalable solar storage in the UK.
Please note: In order to increase the product warranty from 5 to 12 years you must register your install with Fox online to activate the 12 year warranty, otherwise it's 5 years as standard. Please click here for registration page. You can review the warranty document for more information.
Fox EQ HV EQ4800-L3, 13.98kWh 1x Master 2x Slave
Β£3,680.00 + VAT
Fox EQ HV EQ4800-L3, 13.98kWh 1x Master 1x Slave
#2: FE-HV-EQ-3-4.8-14.4Β Storage Systems - Li-ion Battery Pack
Fox EQ4800-Datasheet
Fox EQ4800 Manual
Fox Product Compatibility
Fox EQ4800 Warranty
Fox EQ4800 High-Performance Scalable Battery Storage System
The Fox EQ4800 is a high-performance, scalable battery storage solution designed for both residential and commercial energy applications. Its modular design allows for maximum flexibility, making it suitable for a broad range of storage needs. Additional battery modules can be added to reach a maximum storage capacity of 41.94 kWh.
Warranty Reminder: Register your installation with Fox online to activate the 12-year product warranty. Without registration, the standard warranty is 5 years.
Fox EQ4800 4.66kWh β Stack of 3 (13.98kWh Useable Storage)
This kit includes:
1 x Fox EQ4800 4.66kWh HV Battery (Master) β FE-HV-EQM-4800
2 x Fox EQ4800 4.66kWh HV Battery (Slave) β FE-HV-EQS-4800
Compatibility: EQ4800 modules are compatible with ECS-4800 batteries.
Key Features
Plug-and-Play Installation: Easy and fast setup
Battery Capacity: 4.66 kWh per module
Scalable Design: Expandable up to 41.94 kWh
Depth of Discharge: 90% for maximum usable energy
Wide Temperature Tolerance: Reliable performance in diverse environments
Advanced Communication: CAN/RS485 connectivity for smart energy management
High Voltage Operation: Supports faster charging and discharging
Technical Specifications
Weight: 125.5 kg
Battery Type: Lithium-Ion (LiFePO4)
Nominal Energy: 13,980 Wh
Depth of Discharge: 90%
Voltage: 134 V
Continuous Discharge Rate (Normal Use): 2,240 W
Maximum Discharge Rate (5 Minutes): 4,480 W
Surge Discharge Rate (15 Seconds): 5,785 W
Maximum Charge Rate (5 Minutes): 4,480 W
Dimensions (W x H x D): 570 x 524 x 380 mm
Installation Notes
Minimum Modules Required: 2 (1 Master + 1 Slave)
Maximum Stack: Up to 9 modules (1 Master + 8 Slaves)
Compatibility: Ensure any added battery modules match your existing Energy Cube stack
Professional Installation: Must be installed by a qualified electrician
β
The Fox EQ4800 Stack of 3 is an ideal solution for scalable, high-performance solar storage, providing reliable, expandable energy for homes and businesses in the UK.
Please note: In order to increase the product warranty from 5 to 12 years you must register your install with Fox online to activate the 12 year warranty, otherwise it's 5 years as standard. Please click here for registration page. You can review the warranty document for more information.
Fox EQ HV EQ4800-L4, 18.64kWh 1x Master 3x Slave
Β£4,891.00 + VAT
Fox EQ HV EQ4800-L4, 18.64kWh 1x Master 3x Slave
#2:Β FE-HV-EQ-4-4.8-19.2 Β Storage Systems - Li-ion Battery Pack
Fox EQ4800-Datasheet
Fox EQ4800 Manual
Fox Product Compatibility
Fox EQ4800 Warranty
Fox EQ4800 High-Performance Scalable Battery Storage System
The Fox EQ4800 is a high-performance, modular battery storage solution designed for residential and commercial energy applications. Its scalable design allows maximum flexibility, enabling additional modules to increase storage capacity up to 41.94 kWh.
Warranty Reminder: Register your installation with Fox online to activate the 12-year product warranty. Without registration, the standard warranty is 5 years.
Fox EQ4800 4.66kWh β Stack of 4 (18.64kWh Useable Storage)
This kit includes:
1 x Fox EQ4800 4.66kWh HV Battery (Master) β FE-HV-EQM-4800
3 x Fox EQ4800 4.66kWh HV Battery (Slave) β FE-HV-EQS-4800
Compatibility: EQ4800 modules are fully compatible with ECS-4800 batteries.
Key Features
Plug-and-Play Installation: Quick and easy setup
Battery Capacity: 4.66 kWh per module
Scalable Design: Expandable up to 41.94 kWh
Depth of Discharge: 90% for maximum usable energy
Wide Temperature Tolerance: Reliable in various climates
Advanced Communication: CAN/RS485 connectivity for intelligent energy management
High Voltage Operation: Supports faster charging and discharging
Technical Specifications
Weight: 166.5 kg
Battery Type: Lithium-Ion (LiFePO4)
Nominal Energy: 18,640 Wh
Depth of Discharge: 90%
Voltage: 179 V
Continuous Discharge Rate (Normal Use): 2,240 W
Maximum Discharge Rate (5 Minutes): 4,480 W
Surge Discharge Rate (15 Seconds): 5,785 W
Maximum Charge Rate (5 Minutes): 4,480 W
Dimensions (W x H x D): 570 x 622 x 380 mm
Installation Notes
Minimum Modules Required: 2 (1 Master + 1 Slave)
Maximum Stack: Up to 9 modules (1 Master + 8 Slaves)
Compatibility: Ensure any added modules match your existing Energy Cube stack
Professional Installation: Must be installed by a qualified electrician
β
The Fox EQ4800 Stack of 4 is ideal for homeowners or businesses seeking a scalable, high-performance solar battery storage solution with reliable performance and expandability.
Please note: In order to increase the product warranty from 5 to 12 years you must register your install with Fox online to activate the 12 year warranty, otherwise it's 5 years as standard. Please click here for registration page. You can review the warranty document for more information.
Fox EQ HV EQ4800-L5, 23.3kWh 1x Master 4x Slave
Β£6,032.00 + VAT
Fox EQ HV EQ4800-L5, 23.3kWh 1x Master 4x Slave
#2:Β FE-HV-EQ-5-4.8-24.0 Β Storage Systems - Li-ion Battery Pack
Fox EQ4800-Datasheet
Fox EQ4800 Manual
Fox Product Compatibility
Fox EQ4800 Warranty
Fox EQ4800 High-Performance Scalable Battery Storage System
The Fox EQ4800 is a high-performance, modular battery storage solution designed for residential and commercial energy applications. Its scalable design allows maximum flexibility, enabling additional modules to increase storage capacity up to 41.94 kWh.
Warranty Reminder: Register your installation with Fox online to activate the 12-year product warranty. Without registration, the standard warranty is 5 years.
Fox EQ4800 4.66kWh β Stack of 5 (23.3kWh Useable Storage)
This kit includes:
1 x Fox EQ4800 4.66kWh HV Battery (Master) β FE-HV-EQM-4800
4 x Fox EQ4800 4.66kWh HV Battery (Slave) β FE-HV-EQS-4800
Compatibility: EQ4800 modules are fully compatible with ECS-4800 batteries.
Key Features
Plug-and-Play Installation: Quick and easy setup
Battery Capacity: 4.66 kWh per module
Scalable Design: Expandable up to 41.94 kWh
Depth of Discharge: 90% for maximum usable energy
Wide Temperature Tolerance: Reliable in various climates
Advanced Communication: CAN/RS485 connectivity for intelligent energy management
High Voltage Operation: Supports faster charging and discharging
Technical Specifications
Weight: 208 kg
Battery Type: Lithium-Ion (LiFePO4)
Nominal Energy: 23,300 Wh
Depth of Discharge: 90%
Voltage: 224 V
Continuous Discharge Rate (Normal Use): 2,240 W
Maximum Discharge Rate (5 Minutes): 4,480 W
Surge Discharge Rate (15 Seconds): 5,785 W
Maximum Charge Rate (5 Minutes): 4,480 W
Dimensions (W x H x D): 570 x 800 x 380 mm
Installation Notes
Minimum Modules Required: 2 (1 Master + 1 Slave)
Maximum Stack: Up to 9 modules (1 Master + 8 Slaves)
Compatibility: Ensure any added modules match your existing Energy Cube stack
Professional Installation: Must be installed by a qualified electrician
β
The Fox EQ4800 Stack of 5 is ideal for homeowners or businesses seeking a scalable, high-performance solar battery storage solution with reliable performance and expandability.
Please note: In order to increase the product warranty from 5 to 12 years you must register your install with Fox online to activate the 12 year warranty, otherwise it's 5 years as standard. Please click here for registration page. You can review the warranty document for more information.
Fox EQ HV EQ4800-L6, 27.96kWh 1x Master 5x Slave
Β£7,214.00 + VAT
Fox EQ HV EQ4800-L6, 27.96kWh 1x Master 5x Slave
2:Β FE-HV-EQ-6-4.8-28.8 Storage Systems - Li-ion Battery Pack
Fox EQ4800-Datasheet
Fox EQ4800 Manual
Fox Product Compatibility
Fox EQ4800 Warranty
Fox EQ Battery Storage β 27.96kWh (Stack of 6 with Master)
The Fox EQ series is a high-performance, modular high-voltage battery storage system designed for scalability and flexibility. This system includes a master battery plus five slave batteries, delivering a total usable storage capacity of 27.96kWh.
With a plug-and-play design, 90% depth of discharge, and wide operating temperature tolerance, the Fox EQ is suitable for a broad range of residential and commercial energy storage applications. Additional batteries can be added to expand the system up to 41.94kWh.
β οΈ Important: To activate the full 12-year warranty, all Fox installations must be registered online. Unregistered installs default to a 5-year warranty.
Whatβs Included
1 x Fox EQ4800 4.66kWh HV Battery (Master) (FE-HV-EQM-4800)
5 x Fox EQ4800 4.66kWh HV Battery (Slave) (FE-HV-EQS-4800)
β
Compatible with ECS-4800 batteries
Key Features
Plug-and-play installation β quick and easy setup
4.66kWh per module, scalable up to 41.94kWh
27.96kWh usable storage (with this stack of 6)
90% depth of discharge for maximum capacity use
Wide temperature tolerance for reliable performance
CAN/RS485 communication for system integration
High-voltage design for efficiency and flexibility
Technical Specifications
General
Weight: 249.5 kg
Battery Type: Lithium-ion
Nominal Energy: 27,960 Wh (27.96kWh)
Depth of Discharge: 90%
Dimensions: 570 x 938 x 380 mm (W x H x D)
Electrical Performance
Voltage: 268 V
Continuous Discharge Rate (Normal Use): 2,240 W
Maximum Discharge Rate (5 Minutes): 4,480 W
Surge Discharge Rate (15 Seconds): 5,785 W
Maximum Charge Rate (5 Minutes): 4,480 W
Installation Notes
Requires a minimum of 2 modules (1x Master + 1x Slave) to operate
Supports up to 9 modules in a stack (1x Master + 8x Slaves)
Must be installed by a qualified electrician
If expanding an existing Energy Cube stack, ensure compatibility with original modules
Why Choose the Fox EQ Battery System?
Scalable energy storage to suit your needs
Designed for long-lasting, efficient performance
High voltage for improved round-trip efficiency
Future-proof investment with up to 12 years warranty
β
The Fox EQ Battery Storage System (27.96kWh) is a scalable, efficient, and reliable solution β perfect for maximising solar energy usage and reducing grid dependence.
Please note: In order to increase the product warranty from 5 to 12 years you must register your install with Fox online to activate the 12 year warranty, otherwise it's 5 years as standard. Please click here for registration page. You can review the warranty document for more information.
Fox EQ HV EQ4800-L7, 32.61kWh 1x Master 6x Slave
Β£8,449.00 + VAT
Fox EQ HV EQ4800-L7, 32.61kWh 1x Master 6x Slave
2:Β Β FE-HV-EQ-7-4.8-33.6Β Storage Systems - Li-ion Battery Pack
Fox EQ4800-Datasheet
Fox EQ4800 Manual
Fox Product Compatibility
Fox EQ4800 Warranty
Fox EQ 4.66kWh High-Performance Scalable Battery Storage β 32.61kWh Stack
The Fox EQ Battery Storage System is a high-performance, modular energy storage solution designed for flexibility and scalability. Its modular design allows additional batteries to be added, reaching a maximum storage capacity of 41.94kWh, making it suitable for a wide range of residential and commercial applications.
Important: To extend the standard 5-year warranty to a 12-year product warranty, you must register your installation with Fox online. Failure to register will result in the standard 5-year warranty.Β
Fox EQ 4.66kWh Battery Stack β Includes Master & Slave Modules
This stack includes:
1 x Fox EQ4800, 4.66kWh HV Battery (Master) (FE-HV-EQM-4800)
6 x Fox EQ4800, 4.66kWh HV Battery (Slave) (FE-HV-EQS-4800)
Compatibility: EQ4800 modules are compatible with ECS-4800 batteries.
Key Features of the Fox EQ 4.66kWh Battery
Plug-and-play installation for fast and simple setup
4.66kWh per module, scalable up to 41.94kWh
High Depth of Discharge: 90% for maximum usable energy
Wide temperature tolerance for reliable performance
CAN/RS485 communication for smart system integration
High-voltage design for efficient energy transfer
Technical Specifications
Specification
Details
Weight
291 kg
Battery Type
Lithium-ion
Nominal Energy
32,610 Wh
Depth of Discharge
90%
Voltage
313 V
Continuous Discharge Rate
2,240 W
Maximum Discharge Rate (5 min)
4,480 W
Surge Discharge Rate (15 sec)
5,785 W
Maximum Charge Rate (5 min)
4,480 W
Dimensions (W x H x D)
570 x 1,067 x 380 mm
Installation Notes
Minimum of 2 modules required (1 Master + 1 Slave)
Can accommodate up to 9 modules in a stack (1 Master + 8 Slaves)
When adding modules to an existing Energy Cube stack, ensure compatibility with existing battery modules
Must be installed by a qualified electrician
Why Choose the Fox EQ Battery Storage System?
The Fox EQ 4.66kWh modular battery system is perfect for UK homes and businesses seeking reliable, scalable, and high-performance energy storage. With plug-and-play installation, advanced communication features, and the ability to expand capacity, it allows you to maximise solar self-consumption, optimise energy use, and ensure long-term operational reliability.
Order now from ITS Technologies β your trusted UK supplier for solar PV, battery storage, and energy management solutions.
Fox EQ HV EQ4800-L8, 37.27kWh 1x Master 7x Slave
Β£9,631.00 + VAT
Fox EQ HV EQ4800-L8, 37.27kWh 1x Master 7x Slave
Β
2:Β FE-HV-EQ-8-4.8-38.4 Β Storage Systems - Li-ion Battery Pack
Fox EQ4800-Datasheet
Fox EQ4800 Manual
Fox Product Compatibility
Fox EQ4800 Warranty
Fox EQ 4.66kWh β Stack of 8 (37.27kWh Usable) with Master
The Fox EQ high-performance battery storage system is a modular, scalable solution designed for both residential and commercial energy storage. With its plug-and-play design, wide operating temperature tolerance, and advanced CAN/RS485 communication, the EQ series ensures reliability, flexibility, and ease of installation.
This system includes one Master EQ4800 battery and seven Slave EQ4800 batteries, providing a total usable capacity of 37.27kWh. The EQ range is fully compatible with ECS-4800 batteries, giving installers and homeowners future-proof flexibility.
β οΈ Important: All Fox installations must be registered online to receive the 12-year warranty. Without registration, the standard warranty is 5 years.
Key Features
High Capacity: 4.66kWh per module, scalable up to 41.94kWh (9 modules per stack).
Reliable Performance: 90% depth of discharge and wide temperature tolerance.
Plug & Play: Quick, simple, and efficient installation.
Communication: CAN/RS485 for seamless system integration.
High Voltage Design: Ideal for larger systems and demanding applications.
Future-Ready: Compatible with ECS-4800 batteries.
Specifications
Battery Type: Lithium-Ion
Nominal Energy: 37,270 Wh
Usable Energy (DoD 90%): 37.27kWh
Voltage: 583 V
Continuous Discharge Power: 2,240 W
Max Discharge (5 min): 4,480 W
Surge Discharge (15s): 5,785 W
Max Charge Rate (5 min): 4,480 W
Dimensions (W x H x D): 570 x 1241 x 380 mm
Weight: 332.5 kg
Warranty: 12 years (with registration), 5 years otherwise
Installation Notes
A minimum of 2 modules (1 Master + 1 Slave) is required for operation.
Up to 9 modules can be stacked (1 Master + 8 Slaves).
If adding modules to an existing stack, ensure compatibility with original units.
Please note: In order to increase the product warranty from 5 to 12 years you must register your install with Fox online to activate the 12 year warranty, otherwise it's 5 years as standard. Please click here for registration page. You can review the warranty document for more information.
Fox EQ HV EQ4800-L9, 41.93kWh 1x Master 8x Slave
Β£10,812.00 + VAT
Fox EQ HV EQ4800-L9, 41.93kWh 1x Master 8x Slave
2:Β FE-HV-EQ-9-4.8-43.2 Β Storage Systems - Li-ion Battery Pack
Fox EQ4800-Datasheet
Fox EQ4800 Manual
Fox Product Compatibility
Fox EQ4800 Warranty
Fox EQ 4.66kWh High Voltage Battery β Scalable Modular Energy Storage
The Fox EQ High Voltage Battery is a high-performance, modular energy storage system designed for maximum flexibility. Ideal for residential or commercial solar setups, it allows you to expand your storage as your energy needs grow, with a maximum capacity of 41.94kWh when stacked.
Important: To activate the 12-year product warranty, your installation must be registered online with Fox. Otherwise, the standard warranty is 5 years.
This Kit Includes
1 x Fox EQ4800 4.66kWh HV Battery (Master) β FE-HV-EQM-4800
8 x Fox EQ4800 4.66kWh HV Battery (Slave) β FE-HV-EQS-4800
Compatible with ECS-4800 batteries
Minimum of 2 modules (1 Master + 1 Slave) required.Maximum of 9 modules in a stack (1 Master + 8 Slaves).
Key Features
Plug & Play Installation: Quick and simple setup for minimal downtime.
Modular & Scalable: Expandable to a maximum of 41.94kWh.
High Usable Capacity: 4.66kWh per module with 90% Depth of Discharge.
Wide Temperature Tolerance: Operates efficiently across a broad range of conditions.
Smart Communication: CAN/RS485 enabled for seamless integration with your system.
High Voltage Design: Optimised for maximum efficiency and system performance.
Specifications
Specification
Value
Weight
374 kg
Battery Type
Lithium Ion
Nominal Energy
41,930 Wh
Depth of Discharge
90%
Voltage
403 V
Continuous Discharge Rate
2,240 W
Maximum Discharge Rate (5 min)
4,480 W
Surge Discharge Rate (15 sec)
5,785 W
Maximum Charge Rate (5 min)
4,480 W
Dimensions (W x H x D)
570 x 1,352 x 380 mm
Why Choose Fox EQ?
The Fox EQ Battery System is perfect for homeowners and businesses seeking flexible, high-capacity, and reliable energy storage. Its modular design allows you to scale up as your energy requirements grow, while its high voltage architecture ensures maximum efficiency and long-term performance.
Please note: In order to increase the product warranty from 5 to 12 years you must register your install with Fox online to activate the 12 year warranty, otherwise it's 5 years as standard. Please click here for registration page. You can review the warranty document for more information.
Fox ESS H3 | 12KW 3PH Hybrid Inverter | with 3PH CT Meter
Β£1,560.00 + VAT
FOX ESS H3 12KW 3PH Hybrid Inverter
#1: FE-H3-12.0-CT
Fox 12.0kW Datasheet
Fox 12.0kW Manual
Fox 12.0kW Warranty
Fox 12.0kW G998 Certificate
FOX ESS H3 12.0kW Hybrid Inverter β High Performance Solar Storage
Harness the power of the sun, day and night, with the FoxESS H3 12.0kW hybrid inverter β a cutting-edge solution for residential and commercial solar installations.
This special offer bundle includes a three-phase CT meter, ensuring accurate monitoring, export control and compliance with UK grid requirements straight out of the box.
Whatβs Included in This Bundle
This package consists of the following components:
1 Γ Fox ESS H3 12.0kW Three-Phase Hybrid Inverter (FE-H3-12.0)
1 Γ Fox ESS Three-Phase CT Meter β CHINT DTSU666 (FE-3PH-METER-CT)
Includes CT clamps for precise real-time power measurement
Intelligent Hybrid Energy Control
The Fox ESS H3 Series allows you to harness solar energy day and night, intelligently managing energy flow between PV generation, battery storage, household loads and the grid. With true three-phase backup capability, critical systems remain powered during outages when paired with compatible batteries.
Designed for modern energy systems, the inverter supports multiple battery chemistries and scalable storage configurations.
Key Performance Benefits
High efficiency with up to 97.3% maximum efficiency
Low start-up voltage for improved energy harvesting
True three-phase backup power when installed with batteries
Supports three compatible battery types for maximum flexibility
Integrated CT metering for accurate monitoring and export control
Simple Installation & Reliable Operation
Installation is streamlined with a plug-and-play design and built-in fuse protection, reducing installation time and complexity for qualified installers. The compact form factor makes it suitable for a wide range of plant rooms and utility spaces.
Monitoring & Smart Control
System performance can be monitored remotely via the Fox ESS mobile app or web portal, providing real-time visibility of generation, consumption and battery status. Firmware updates and system diagnostics can also be managed remotely.
Optimiser Compatibility
Fox ESS hybrid inverters are not compatible with SolarEdge or Huawei optimisers. They are fully compatible with Tigo optimisers, offering flexibility in module-level optimisation where required.
Warranty & Registration Information
Standard warranty: 5 years
Extended warranty: 10 years (registration required)
Important: You must register the installation with Fox ESS online to activate the 10-year warranty. Failure to register will result in the standard 5-year warranty applying. Please refer to the official Fox ESS warranty documentation for full terms and conditions.